Credit counseling

• Order the credit counseling services for the debtor
• Ensure the debtor completes the counseling services and uploads the certificate in .pdf format to attorney dashboard

Pre-filing document collection

• Communicate directly with the debtor, review intake forms and supporting documents
• Assist the debtor with collecting supporting documents
• Scan all documents and supporting materials into Adobe .pdf files
• Upload all documents to Attorney’s secure, webbased workspace so you can monitor progress

Credit inquiries and bankruptcy verification

• Respond to creditor calls requesting conformation that debtor has retained counsel
• Advise creditors of probable filing date (per Attorney’s specific directions)

Pull credit report

• Place online order for tri-merge credit bureau report to verify debts (performed in name of Attorney)
• Download all creditors in the credit bureau report to the Bankruptcy Case Management Software
• Upload a complete copy of the credit bureau report to Attorney’s secure, web-based workspace

Tax returns

• Complete the signed 4506(t) form and fax form to service provider
• Obtain 2-4 years (depending on jurisdiction) of tax returns and W-2 forms from the debtor
• Order tax transcripts for the last four years in the event that W-2 forms are not available
• Upload .pdf of IRS transcripts to Attorney’s secure, web-based workspace

Pre-filing due diligence

• Conduct client interviews to review and verify responses on questionnaire
• Obtain vehicle valuations (Kelly Blue Book or NADA, as specified by Attorney)
• Upload the vehicle valuations to Attorney’s secure, web-based workspace
• Conduct a public records search of the debtor, enabling the verification of:
  • Bankruptcy Fillings
  • Judgements and liens
  • UCC filings
  • Real property records and much more

• Upload public record search report into Attorney’s secure, web-based workspace
• Obtain valuation of real property (using Zillow.com or Attorney designed bank source)
• Upload real property valuations to Attorney’s secure, web-based workspace

Petition Preparation

• Perform preliminary means test calculations and report to Attorney
• Perform pre-filing quality control check to ensure complete pre-filing preparation
• Prepare bankruptcy petition, schedules and statement of Financial Affairs
• Complete petition preparation using Attorney’s
• Bankruptcy Case Management Software

Pre-filing attorney review

• Prepare letter to Attorney describing potential issues revealed during due diligence
• Provide Attorney with relevant case-law research (available upon request)
• Transmit petition to Attorney for review and filing
• Upload completed petition to Attorney’s secure, web-based workspace for filing
• Notify Attorney that file is ready for review and filing, if no other changes requested
• General post-filing case support
• Obtain case number from Attorney after petition has been filed
• Answer basic non-legal questions regarding status of case
• Log all client calls and email notes to Attorney
• Refer client to Attorney to address specific legal questions as they arise
• Respond to creditor calls requesting verification of bankruptcy filing

341 hearing support

• Provide debtor with required document checklist for 341 meeting
• Remind debtor of 341 meeting time/date and provide directions if needed
• Brief debtor of unusual questions asked at 341 (per Attorney instructions)
• Upload certificate of completion to Attorney’s secure, web-based workspace
• Provide quick reference cover sheet for 341 meeting

File closing procedures

• Upload copy of debtor’s discharge order to Attorney’s secure, web-based workspace
• Burn a CD-ROM copy of the debtor’s file suitable for archiving (at Attorney’s request)